Excellence award

NEWS: News.

Published on 11/02/2013 16:27

YORK and North Yorkshire Probation Trust has been awarded the Customer Service Excellence award for its exceptional standard of service to customers following a detailed and demanding assessment in January.

The standard tests in great depth those areas that research has indicated are a priority for customers, with particular focus on delivery, timeliness, information, professionalism and staff attitude. The award follows the 2012 one for best Public Sector Organisations with less than 250 people.

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